Here is an InformationWeek article that talks about trolls and how to effectively deal with them. I think it is very well thought out, and carries a message that could really benefit this community and its moderators.
Check it out:
How To Keep Hostile Jerks From Taking Over Your Online Community
http://www.informationweek.com/story/sh ... =199600005
How to Deal with Trolls
- Blue_turnip
- Egyptian Footgod
- Posts: 1239
- Joined: 29 Nov 2004 03:55
- Location: Melbourne